[ NETWORK STATUS ]

Major outage

Gateway network: Major outage

Last checked 06 Oct 2026, 19:54 UTC Checked every 10 min

Incident history

90-day uptime

99.96%

Weighted across all gateway pools.

Incidents

2

One partial, one scheduled maintenance.

Median latency

0.71s

Rolling 30 days, all pools, first byte.

Current streak

41 d

Days since the last degraded window.

SELF-REPORTED MEASUREMENTS FROM OUR OWN MONITORING. NO EXTERNAL AUDIT, NO CERTIFICATION — ASK SUPPORT FOR THE RAW SERIES.

[ 01 / SERVICES ]

Core services

Every proxy pool we sell, one segment per day for the last 90 days, oldest on the left.

Residential Proxies

Standard residential pool, HTTP and HTTPS, sticky sessions from 1–1000 minutes.

LATENCY 0.68 s 90D 99.97% Outage

90 days ago99.97% uptimeToday

Residential TLS Proxies

Genuine browser TLS fingerprint profiles applied at the gateway.

LATENCY 0.74 s 90D 99.94% Outage

90 days ago99.94% uptimeToday

Residential Premium Proxies

Premium pool — cleaner ranges, lower contention.

LATENCY 0.52 s 90D 99.98% Outage

90 days ago99.98% uptimeToday

Residential Premium TLS Proxies

Premium pool with browser TLS profiles applied per session.

LATENCY 0.57 s 90D 99.96% Outage

90 days ago99.96% uptimeToday

Dashboard & API

The website, the customer dashboard and the API behind them.

Operational

Payments

Crypto top-ups and plan purchases.

Operational

Operational Degraded Outage Maintenance

[ 02 / INCIDENTS ]

Incidents & maintenance

Everything we opened in the last 90 days, with what actually happened.

No active incidents

Nothing is open right now. If you are seeing failures that this page does not explain, message support on Telegram — it is faster than waiting for us to notice.

Report an issue

1 June 2026 · 02:00–03:10 UTC Completed

Scheduled maintenance — gateway routing layer

Planned rollout of a new routing table across the TLS and premium pools. Existing sessions were drained rather than cut; new sessions queued for up to 40 seconds during the switch.

Duration
70 min

Affected
Residential TLS · Premium pools

Notice
7 days ahead
25 June 2026 · 14:12–15:26 UTC Resolved

Elevated error rate on the residential and TLS gateways

An upstream peer withdrew a set of routes, which pushed a share of European exits onto a longer path. Success rate fell for roughly an hour on affected exits; retries succeeded. Traffic was moved off the peer and the path has since been pinned.

Duration
74 min

Affected
Residential · Residential TLS

Impact
Partial — EU exits

SAMPLE ENTRIES SHOWN FOR LAYOUT — REPLACE WITH THE LIVE INCIDENT FEED BEFORE PUBLISHING.